Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can fix track misalignment the same day you call. Our experienced technicians carry the necessary tools and parts in their service vehicles. For simple adjustments, repairs typically take 30-60 minutes. More complex issues involving bent tracks or damaged hardware may require 1-2 hours. We offer immediate dispatch for urgent situations, ensuring your garage door is back in working order as quickly as possible.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment commonly occurs due to several factors: impact damage from vehicles or objects hitting the door, worn or loose mounting brackets, natural settling of the home's foundation, improper installation, or accumulated wear and tear over time. Temperature fluctuations can also cause expansion and contraction of metal components. Regular maintenance can help prevent misalignment by identifying early warning signs before they become major issues.

Question 3

How long does a typical garage door repair take?

Accepted Answer

Most garage door repairs can be completed within 1-2 hours. Simple fixes like sensor adjustments, lubrication, or minor track adjustments may take 30 minutes or less. More complex repairs like spring replacement, panel replacement, or opener repairs typically take 1-2 hours. We stock our service vehicles with common parts to complete most repairs in a single visit, minimizing your wait time.

Question 4

What are signs that my garage door needs repair?

Accepted Answer

Common signs include: unusual noises (grinding, squeaking, or popping), slow or uneven movement, the door not opening or closing fully, visible damage to panels or hardware, the door reversing unexpectedly, increased energy bills (indicating seal issues), and difficulty operating the door manually. If you notice any of these signs, it's best to call a professional before the problem worsens.

Question 5

Do you offer financing for new wood door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations, including beautiful wood doors. We understand that a quality garage door is a significant investment in your home. Our financing plans include low monthly payments, competitive interest rates, and quick approval processes. We work with multiple lenders to find the best option for your budget. Contact us for a free estimate and to learn more about our financing options.

Question 6

What types of garage doors do you install?

Accepted Answer

We install a wide variety of garage doors including: traditional wood doors with beautiful craftsmanship, low-maintenance steel doors in various styles, lightweight aluminum doors perfect for modern homes, insulated doors for energy efficiency, and custom doors designed to match your home's architecture. We work with premium manufacturers to offer options for every budget and aesthetic preference.

Question 7

How long does garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 3-4 hours. Double doors may take 4-6 hours. This includes removing the old door, installing the new door and all hardware, setting up the opener, programming remotes, and testing the entire system. Custom installations or doors requiring additional structural work may take longer. We'll provide a time estimate during your free consultation.

Question 8

What's the difference between torsion and extension springs?

Accepted Answer

Torsion springs are mounted above the door and use torque to lift it. They're more durable, provide smoother operation, and are safer as they're contained in a shaft. Extension springs run along the horizontal tracks on both sides and stretch to lift the door. While less expensive initially, they have a shorter lifespan and can be more dangerous if they break. We recommend torsion springs for most installations.

Question 9

Do you offer free estimates?

Accepted Answer

Yes, we provide free, no-obligation estimates for all garage door services. Our technician will inspect your door, discuss your needs, and provide a detailed written estimate before any work begins. We believe in transparent pricing with no hidden fees or surprises. Contact us to schedule your free estimate.

Question 10

What does your 3-year warranty cover?

Accepted Answer

Our comprehensive 3-year warranty covers all parts and labor for any work we perform. This includes repairs, installations, and replacements. If anything we installed or repaired fails within 3 years due to workmanship or parts defects, we'll fix it at no additional cost. Manufacturer warranties on doors and openers may provide additional coverage beyond our labor warranty.

Question 11

How much does garage door repair typically cost?

Accepted Answer

Repair costs vary depending on the issue. Simple fixes like sensor adjustments or lubrication start around $75-100. Spring replacement typically runs $150-350 depending on the type. Panel replacement ranges from $200-600 per panel. Opener repairs are usually $100-250. We provide exact pricing in our free estimate before any work begins, so you always know the cost upfront.

Question 12

Do you offer 24/7 emergency service?

Accepted Answer

Yes, we offer 24/7 emergency garage door service with immediate dispatch. Our emergency team is available 365 days a year, including holidays and weekends. If your garage door won't close or has been damaged, leaving your home unsecured, we'll dispatch a technician immediately. There's no extra charge for weekend emergency calls in most cases.

Question 13

How far in advance do I need to schedule service?

Accepted Answer

For non-emergency service, we typically can schedule an appointment within 1-2 business days. Same-day service is often available depending on our schedule. For installations requiring special-order doors, lead times vary from 1-3 weeks depending on the manufacturer and door style. We'll provide estimated timelines during your consultation.

Question 14

What areas do you serve?

Accepted Answer

We proudly serve Washingtonville and the greater Youngstown area, including Youngstown, Austintown, Canfield, Boardman, Poland, Niles, Howland, Hubbard, Struthers, Campbell. If you're unsure whether we serve your area, please call us – we may be able to accommodate locations just outside our typical service area.

Washingtonville

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Service & Repairs

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